Frequently Asked Questions
Congratulations on your decision to own a custom swimming pool. You are about to make a big decision - one that will impact you and your for family for years, choosing the right pool builder. We suggest that you interview all prospective pool builders and ask them a series of questions to determine their technical knowledge and ability, their business stability and experience, their professional reputation and credibility and their commitment to customer service.
WHERE IS THE POOL BUILDER'S PLACE OF BUSINESS?A pool builder's stability and stature in a community is often a key factor in establishing a reputation. Look for a pool builder with strong ties to the community and a history of honesty and integrity. An established pool builder will most likely have the financial resources to address any unforeseen problems or adjustments that may need to be made.DuWet Pools & Spas is located at 3251 81st Court East, Lakewood Ranch, Florida
DOES THE POOL BUILDER HAVE A SHOWROOM OR POOLS YOU CAN VISIT?A showroom will give you the opportunity to view the extensive array of pools and spas that a builder can offer. By visiting a pool builder's showroom, you can see the actual material that will be used in constructing your pool, such as decking, tile and pool finishes. When you visit a pool builder's place of business or showroom, it puts the responsibility on him to represent his products and craftsmanship fairly and honestly. Obviously, maintaining a place of business is more expensive than carrying around a picture book of his "projects" in the back of the car. Pool builders who demonstrate what they can do in the own place of business or showroom are up front that they are serious about their work.DuWet Pools & Spas has a full showroom of tile, equipment, pool finishes and computerized pool design allowing the customers involvement located at 3251 81st Court East, Lakewood Ranch, Florida.
HOW MANY YEARS HAS THE POOL BUILDER BEEN IN BUSINESS UNDER THE PRESENT NAME AND PRESENT OWNERS?Like many industries, the longer a pool builder has been in business the better. Look for a company that has installed many quality pools under the same company name with the same owner. Not only will this provide you with ample reference opportunities, it will also serve as a measure of stability.DuWet Pool & Spas was established in 2004 by and is currently owned by Randy Holbrook.
DOES DUWET POOLS OFFER FINANCING FOR MY NEW POOL PROJECT?
We do not offer in house financing. However, we have partnered with two great lenders. We have a long established relationship with Lyon Financial and have also partnered with HFS Home Improvement Loans. Feel free to visit each of their websites by clicking their names below.
Lyon Financial
HFS Home Improvement Loans
IS THE POOL BUILDER LICENSED IN THE STATE OF FLORIDA? IF SO, WHAT IS THE LICENSE NUMBER?A pool or service contractor’s license from the Department of Business and Professional Regulation (DBPR) is required for the construction, repair, and servicing of any swimming pool, hot tub or spa, whether for public or private use. This includes the installation; repair or replacement of existing equipment; any cleaning or equipment sanitizing which requires at least a partial disassembling (excluding filter changes); the installation of new pool/spa equipment; interior finishes; the installation of package pool heaters; the installation of all perimeter piping and filter piping; and the construction of equipment rooms or housing for pool/spa equipment. Homeowners may perform repair or maintenance work on their own pools or equipment.DuWet is licensed under Carl (Randy) Holbrook (CPC1456995) and filed with Florida Department of State Division of Corporations. Verify that a contractor’s license is current and active by calling 850.487.1395 or visiting www.MyFloridaLicense.com.
WHICH INSURANCE COMPANY REPRESENTS THE POOL BUILDER FOR GENERAL OR PERSONAL LIABILITY AND WORKERS' COMPENSATION COVERAGE?A professional pool builder will provide you with a contact at the insurance company for you to verify their policy, and obtain a certificate of insurance. A certificate will only be provided if you request it, so make sure you do.DuWet has general liability, workers' compensation, auto, and professional liability insurance.
ARE YOUR POOL BUILDER'S SUBCONTRACTORS LICENSED AND DO THEY CARRY GENERAL LIABILITY INSURANCE AND WORKER'S COMPENSATION INSURANCE?A subcontractor is someone who is not an employee of the pool builder, such as a plumber or laborer, an electrician, or gunite shooter. A professional pool builder will require that all the subcontractors carry liability insurance and are covered for workers' compensation.
HAVING A CUSTOM BUILT SWIMMING POOL IS AN EXCITING PROJECT FOR YOU AND YOUR FAMILY. WE HOPE THIS INFORMATION HAS PROVIDED YOU WITH USEFUL INFORMATION TO MAKE YOUR POOL CONSTRUCTION AN ENJOYABLE AND EASY PROCESS